Skip to content

Approved Software

Developer and observability tooling, checked against the Patterson Approved Software list.

Authoritative source: ServiceNow IT Standards & Guidelines, Approved Software (sys_kb_id=9af6a1812b6587941f16fc8bee91bf3c). Owner: Infra CloudOps. Scope as summarised here: developer and observability tooling.


Tool Owner Conditions
GitHub Infra CloudOps Enterprise managed org only. Public repos require approval.
Terraform Infra CloudOps Approved modules only.
Trivy AppSec Container security. The standard notes: “Checkmarx will replace this tool.”
GitLeaks AppSec Secret scanning.
Tool Owner Purpose
Azure DevOps Infra CloudOps Source control and pipelines
Visual Studio [TBD] Professional for non-Principal; Enterprise for Principal and above
Lucid Suite [TBD] Diagramming
LaunchDarkly [TBD] Feature flags
Tonic [TBD] Data de-identification
JFrog AppSec 3rd-party package security
Checkmarx AppSec SAST, SCA, API and IaC scanning
Qualys AppSec Vulnerability scanning
Dynatrace Infra CloudOps APM
PagerDuty Infra CloudOps Alerting and on-call
Azure App Insights Infra CloudOps Application telemetry
Confluence [TBD] Documentation
SnagIT [TBD] Screen capture

Approved, no approval needed, but costs money

Section titled “Approved, no approval needed, but costs money”
Tool Owner Note
Log Analytics Workspace Infra CloudOps No approval required, but it has a cost.

The standard states: AppSec owns the security tools; Infra CloudOps owns source control, Terraform, and observability. Owners above are assigned from that sentence. Tools falling into neither category are marked [TBD: owner not specified in the Approved Software standard].

  1. Is the tool in one of the three tables? If not → not listed. Request review. Say so plainly; do not reason by analogy from a similar approved tool.
  2. If approved with no approval needed → check the conditions column. GitHub’s public-repo caveat and Terraform’s approved-modules caveat are real constraints, not footnotes.
  3. If approval required → name the owner so the requester knows who to ask.
  4. Never present an unapproved alternative as equivalent. Snyk is not “basically Checkmarx”; Grype is not “basically Trivy”. They are not on the list.
Someone proposes Approved equivalent
Snyk, Dependabot-as-the-SCA, OWASP Dependency-Check Checkmarx (SCA)
SonarQube, Semgrep, CodeQL Checkmarx (SAST)
Grype, Clair, Anchore Trivy or Checkmarx (container scanning)
TruffleHog, detect-secrets GitLeaks (secret scanning)
Checkov, tfsec, Terrascan Checkmarx (IaC scanning)
Datadog, New Relic Dynatrace (APM)
Opsgenie, VictorOps PagerDuty
Terminal window
# Look up one tool
node "${CLAUDE_PLUGIN_ROOT}/skills/approved-software-check/scripts/check-tooling.ts" trivy
# Scan a repo, manifest, lockfile, CI file or Dockerfile
node "${CLAUDE_PLUGIN_ROOT}/skills/approved-software-check/scripts/check-tooling.ts" ./

Prints LEVEL|file|line|rule|message.

Level Meaning
OK Approved
WARN Approved, but approval required
ERROR Not listed
Exit code Meaning
0 No ERROR findings
1 ERROR findings
2 Could not evaluate

What it catches: the tools in the three tables above, by name and by common alias (aquasecurity/trivy-action, hashicorp/terraform, kics, oneagent, artifactory, …), plus a curated list of frequently-seen tools that are not on the standard, which it names explicitly rather than reporting as generic unknowns.

What it does NOT catch. It is a substring and word-boundary matcher over text files, so: it does not resolve transitive dependencies — a package that pulls in an unapproved scanner is invisible; it does not read binary lockfiles or private registries; it cannot tell whether a tool that requires approval has actually been approved for your team, so a WARN means “confirm the approval exists”, not “you are blocked”; it cannot tell whether GitHub is being used in the enterprise managed org, whether a repository is public, or whether a Terraform module is an approved one; and an unlisted tool mentioned only in a comment or a README will still be reported.

Fixtures and a test harness: tests/run-tests.sh.

File Contents
references/approved-tools.md The full list with conditions and owners
references/ownership-and-approval.md Who owns what, how to request approval
_SOURCES.md · REFERENCES.md Provenance and KB links

Source of truth: plugins/patterson-engineering/skills/approved-software-check/SKILL.md in the patterson-corp repository.